SMCOG operates its programs and services without regard to race, color, or national origin, in accordance with Title VI of the Civil Rights Act of 1964, and in accordance with Missouri State University’s Non-Discrimination Policy.
If you believe you have been discriminated against on the basis of race, color, or national origin by SMCOG you may file a Title VI complaint by completing, signing, and submitting the agency’s Title VI Complaint Form.
Due to SMCOG’s administration by Missouri State University, concerns may also be reported to:
Office for Institutional Equity and Compliance
Carrington Hall 205,
901 S. National Ave.,
Springfield, Missouri 65897
In addition to the complaint process above, complaints may be filed directly with the Federal Transit Administration, Office of Civil Rights:
Region 7. Offices are located at:
901 Locust Street
Kansas City, MO 64106
Complaints must be filed within 180 days following the date of the alleged discriminatory occurrence and should contain as much detailed information about the alleged discrimination as possible. If information is needed in another language please email .